PRIVACY & COOKIES
Your access to and use of www.naturalbalancefoods.co.uk, www.eatnakd.com, www.eattrek.com is referred to as “the Website”.
The Website is owned and operated by Natural Balance Foods Ltd. (NBF), Unit 1A, Drakes Park, Drakes Farm, Long Crendon, Buckinghamshire HP18 9BA. Our contact details are set out in the “Contact Us” section of the Website.
There may be links to external websites on the Website or within our newsletters and social media platforms. The links are placed there for your convenience but NBF accepts no liability for the content or accuracy of any of those sites. The inclusion of such a link does not indicate that NBF endorses that site.
All copyright and other intellectual property rights in the Website and its content belong exclusively to NBF or its licensees. By accessing the Website, you agree to only access the content for your personal non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the consent of NBF.
NBF shall use its reasonable endeavours to ensure any personal data is kept secure but due to the nature of the internet NBF does not accept any liability for those who intentionally attempt to gain unauthorised access to the Website (to the extent permitted by law).
INFORMATION TRACKING AND USAGE
NBF tracks and gathers information on this Website that helps us to identify our visitors’ needs related to our Website, our products and our services. NBF is the sole owner of the information tracked and gathered on the Website. The information is used for internal purposes only. It is kept in a form that does not identify individuals. We will never sell, or rent this information to any other organisation.
You have the option to provide personal information when registering to receive our newsletters as well as in the ‘Contact Us’ section of the Website, when applying to become a Brand Ambassador or when requesting product samples. This information will include your name, contact details, and information relating to your request or registration.
We use a technology called cookies to track patterns of behaviour of visitors on the Website. Cookies are pieces of information the Website transfers to your computer. You may set your browser to refuse to accept cookies and unless you do so you are deemed to have accepted our use of them. The usage of cookies is in no way linked to any personally identifiable information while on our site. When a user closes his browser the cookie session ends.
The following cookies are in the Natural Balance Foods website.
Google Analytics (x4) 1st party & Session Tracking code
Natural Balance Foods (x1) Session Used for visitor tracking within site
Twitter (x1) 3rd party Tweets box on home page
Add This (x4) 3rd party ‘Like’, ‘Tweet’, ‘g+1’, ‘Share’
1st party cookies are set on the host PC for the current domain. Examples of these are user preferences for text size, or selected view options.
3rd party cookies are set on the host PC, on a different domain. Examples of these are Google Analytics tracking cookies, and Social media sharing cookies.
Session cookies expire (are not saved in the host PC) when the browser is closed. Examples of these may be set for user ‘My account’ or ‘Shopping basket’ functions.
Where cookie functionality is required for specific user actions, ie: Login, Shopping basket, etc, then these cookies do not fall under the guidelines for storage and will be stored in order to provide the secure environment required for the requested action.
SHARED USAGE OF DATA
We reserve the right to share accumulated, general demographic data for statistical purposes with selected partners. This data does not contain any personally identifiable data.
This Website contains links to other sites. Please note NBF is not responsible for the privacy practices or the content of any other Website to which we link.
This Website provides the ability to leave reviews of our products. When writing a review of our products you give permission for us to use it on our marketing, using ‘Nakd Fan’ or ‘TREK Fan’ instead of your name.
When subscribing to our newsletter a visitor needs to provide the following mandatory information: Salutation, First Name, Last Name, Email Address. We reserve the right to amend this at any time.
Users who wish to no longer receive our newsletter or promotional emails may click on a link named “Unsubscribe” which is embedded with every email sent by NBF in order to not receive future messages.
If a visitor decides to use our referral services in order to inform a friend or colleague about our Website, we request the name and email address of the recipient. Following this, NBF sends an automated message to the friend or colleague, with an invitation to visit our Website. NBF does not store the corresponding data.
NOTIFICATION IN CASE OF POLICY CHANGE
Natural Balance Foods, 1 Drakes Farm, Drakes Drive, Long Crendon, Aylesbury, Bucks, HP18 9BA. Tel: 0345 862 5340 Email: firstname.lastname@example.org. Our US office address is Natural Balance Foods (Inc.), 406 Bryant Cir Ste G, Ojai, CA 93023.